Refund and Returns Policy
Digital Products
Due to the nature of our digital products (FSC codes and map updates), we generally do not offer refunds once the product has been delivered. This is because our products are digital activation codes that cannot be returned or reused once provided.
Before Making a Purchase
We strongly recommend that you:
- • Carefully read the product description and compatibility requirements
- • Verify your vehicle's specifications and requirements
- • Contact us if you have any questions about compatibility
Exceptions
Refunds may be considered in exceptional circumstances:
- • If the product was not delivered
- • If the product is proven to be incompatible with your vehicle (subject to verification)
- • If there are technical issues that we cannot resolve
Contact Us
If you have any questions about our refund policy or need to discuss a specific situation, please contact us at:
info@satnavsolutions.com