SatNav Solutions

Refund and Returns Policy

Our commitment to transparency and customer satisfaction

Digital Products

Due to the nature of our digital products (FSC codes and map updates), we generally do not offer refunds once the product has been delivered. This is because our products are digital activation codes that cannot be returned or reused once provided.

Before Making a Purchase

We strongly recommend that you:

  • Carefully read the product description and compatibility requirements
  • Verify your vehicle's specifications and requirements
  • Contact us if you have any questions about compatibility

Exceptions

Refunds may be considered in exceptional circumstances:

  • If the product was not delivered
  • If the product is proven to be incompatible with your vehicle (subject to verification)
  • If there are technical issues that we cannot resolve

Contact Us

If you have any questions about our refund policy or need to discuss a specific situation, please contact us at:

info@satnavsolutions.com

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